Privacy Policy

 
 

Hawaii Primary Care Association

Last Updated: April 9, 2025

The Hawaii Primary Care Association (“we,” “us,” or “our”) is a nonprofit organization based in Hawaii committed to improving the health of communities in need by advocating for, expanding access to, and sustaining high quality health care through our statewide network of Community Health Centers. We value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.hawaiipca.net, interact with us, or opt into our SMS communications.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Information: Name, email address, phone number, mailing address, or other details you provide when you subscribe to receive news and updates, or opt into SMS communications.

  • Payment Information: Payment details (e.g., credit card numbers) processed securely through third-party payment processors.

  • SMS Consent: Your phone number and consent to receive text messages when you opt into our SMS program.

Non-Personal Information

  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies or similar technologies.

  • Analytics: Aggregated data to help us understand how our website and services are used.

2. How We Collect Information

  • Directly from You: When you fill out forms, subscribe to receive news and updates, or text a keyword to opt into SMS updates.

  • Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.

  • Third Parties: From service providers like payment processors or analytics tools, or if you interact with us via social media.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services, including sending updates.

  • Communicate with you via email, phone, or SMS about our programs or events.

  • Respond to your inquiries or requests.

  • Analyze website usage and enhance user experience.

  • Comply with legal obligations under Hawaii and federal law.

4. SMS Communications

By opting into our SMS program (e.g., texting “START” to the invitation text, you consent to receive text messages from us, which may include updates or event reminders.

  • Opt-In: Participation is voluntary, and you must explicitly opt in to receive SMS messages.

  • Message Frequency: Frequency may vary (e.g., 2-4 messages per month).

  • Opt-Out: To stop receiving SMS messages, reply “STOP” to any message or contact us at info@hawaiipca.net.

  • Costs: Standard message and data rates may apply based on your mobile carrier plan.

  • Support: For help, reply “HELP” or email info@hawaiipca.net

We comply with the Telephone Consumer Protection Act (TCPA) and Hawaii state laws regarding SMS communications. Your phone number will not be shared with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with:

  • Service Providers: Third parties who assist with payment processing, website hosting, SMS delivery, or analytics (e.g., Squarespace, Microsoft). These providers are contractually obligated to protect your data.

  • Legal Requirements: If required by law, such as in response to a subpoena or to comply with Hawaii Revised Statutes.

  • Organizational Partners: With your consent, we may share limited information with partners for joint programs or events.

6. Your Rights Under Hawaii Law

Hawaii law does not currently have a comprehensive data privacy statute like California’s CCPA, but general consumer protection laws (e.g., HRS Chapter 487) apply. We strive to provide transparency and control over your data:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may ask us to correct inaccurate information.

  • Deletion: You may request deletion of your data, subject to legal retention requirements.

To exercise these rights, contact us at info@hawaiipca.net.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting personal information, we will comply with Hawaii’s data breach notification law and any applicable Federal laws.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Hawaii Primary Care Association
3600 Aolele Street
P.O. Box 29550
Honolulu, HI 96820
www.hawaiipca.net
(808) 536-8442